Outbound
Call the institution
Three tracks: honouring a spec request, moving an evaluation on, or earning a first conversation cold.
Technical disclosure control
Not started- 1 Identity Who they are
- 2 Institution Corporate address
- 3 Disclosure basis Mutual NDA
Behind the boundary
- Specification pack
- Integration architecture
- Shield Core internals
- Commercial terms
- Named references
Published material only until the checks pass.
Transcript
The transcript appears here once the line connects.
Activity
Tool calls and gate decisions land here.
- Blocked
- 0
- Tools
- 0
- Tokens
- 0
Inbound
Answer the line
Six reasons people ring this desk. One of them is someone losing money right now — that one skips every gate.
Technical disclosure control
Not started- 1 Identity Who they are
- 2 Institution Corporate address
- 3 Disclosure basis Mutual NDA
Behind the boundary
- Specification pack
- Integration architecture
- Shield Core internals
- Commercial terms
- Named references
Published material only until the checks pass.
Transcript
The transcript appears here once the line connects.
Activity
Tool calls and gate decisions land here.
- Blocked
- 0
- Tools
- 0
- Tokens
- 0
Knowledge
What the agent is allowed to know
Scraped from signalballdmcc.com and nowhere else. If the site does not say it, the agent cannot say it.
Playbook
How this desk is run
The rule that outranks the sale, what sits on each side of the boundary, and what counts as a call worth having.
Desk
The session so far
A caller correctly turned away counts as a success here. Scoring the control as a miss is how a desk learns to stop holding it.